8 Essential Ways To Contact The Boston Red Sox Box Office: The Ultimate 2025 Guide

Are you trying to connect with the Boston Red Sox Ticket Office but can't seem to find the definitive, correct phone number or current operating hours? You're not alone. Navigating the world of Major League Baseball (MLB) ticketing, especially for an iconic venue like Fenway Park, often requires more than just a quick search. As of December 17, 2025, we've compiled the most up-to-date and comprehensive list of contact methods, ensuring you can secure your seats, resolve ticketing issues, or inquire about special events without delay.

This guide cuts through the confusion, providing not only the primary Red Sox Box Office telephone number but also a full suite of alternative contacts, from dedicated email addresses to the physical location of the Fenway Park Ticket Office. Whether you’re purchasing single-game tickets, arranging a large group outing, or need information on accessible seating, this is your complete resource for the 2025 season and beyond.

The Official Boston Red Sox Box Office Telephone Numbers

When it comes to purchasing tickets or resolving immediate issues, a direct phone call is often the fastest route. The Boston Red Sox utilize several specific phone lines to direct fan inquiries efficiently, ensuring you reach the right department the first time. The most important number to remember is the dedicated ticket line.

• 5 Shocking Facts About Anna Congdon Penn State Sweetheart To Nfl Fiances Social Media Firestorm Cc90e

• Primary Ticket Office Line (The Official Red Sox Box Office Telephone Number): 877-REDSOX-9 (or 877-733-7699)
• General Information Line: 617-226-6000
• Group Ticket Sales: 617-226-6835
• Hearing Impaired Ticketing / Accessible Services: 617-226-6644
• Private Special Events (Non-Baseball): 617-226-6791

It is crucial to use the 877-REDSOX-9 number for all ticket-related transactions, including single-game purchases, season ticket holder support, and resolving issues with mobile ticketing or print-at-home options. Always have your order confirmation number ready to expedite the process when speaking with a customer service representative.

Understanding the Ticket Office Hours of Operation

Knowing when to call is just as important as knowing the number itself. The Fenway Park Ticket Office hours vary significantly between non-game days and game days, and these hours are subject to change, especially during the off-season. Always check the current schedule before planning a visit or making a call.

Non-Game Day Hours (Off-Season & Regular Season)

On days when the Red Sox are not playing at home, the Box Office operates on a standard business schedule:

• The One Where They Tanked Jokes 15 Shocking New Secrets From The Friends Tv Show Behind The Scenes G9zdh

• Days: Monday through Friday
• Hours: 10:00 a.m. – 5:00 p.m. ET

Game Day Hours (In-Season)

On days with a home game at Fenway Park, the hours are extended to accommodate fans arriving early and those needing last-minute assistance:

• Opening Time: 10:00 a.m. ET
• Closing Time: The Box Office remains open until approximately two hours after the scheduled start of the game.

Pro Tip: If you are visiting Fenway Park to pick up tickets at Will Call, be aware that the physical Box Office location is at Gate E. For the best experience, arrive well in advance of the game's start time to avoid long lines.

Alternative Contact Methods: Email and Physical Address

While the phone is best for urgent matters, sometimes a written record is preferred, especially for complex inquiries, group sales, or non-urgent questions. The Boston Red Sox provide several dedicated email channels and a clear physical mailing address.

• The Facts Of Life Cast Where Are Eastlands Girls Now 2024 Updates 2tx8p

Direct Email Contacts for Specific Inquiries

Using the correct email ensures your message is routed to the specialized team that can help you most effectively, improving your customer service experience.

• General Ticket Office Inquiries (Including Lost Tickets, Order Confirmation, and Refunds): TicketOffice@redsox.com
• Group Sales Information: The official MLB Red Sox website often directs users to fill out an online request form for the best service, but you can also call the dedicated Group Sales line at 617-226-6835.
• Fenway Park Concert Suites: For information on private suites for non-baseball events like concerts, email fenwayconcertsuites@redsox.com.
• Red Sox Foundation Inquiries: redsoxfoundation@redsox.com

For season ticket holders, it is always recommended to contact your dedicated Red Sox representative first, as they have direct access to your account details and can provide personalized assistance.

Fenway Park Ticket Office Physical Address

If you need to send correspondence, official documents, or are simply looking for the exact location of the Box Office at the ballpark, the official address is straightforward.

Physical and Mailing Address:

The Ticket Office itself is situated at Gate E on Jersey Street (formerly Yawkey Way). This is the primary location for Will Call pickup and in-person ticket purchases on game days.

Beyond the Box Office: Accessible Seating and Ballpark Tours

The Red Sox organization provides specialized contact channels for specific fan needs, demonstrating a commitment to accessibility and a comprehensive fan experience that extends beyond standard ticket sales. These specialized entities are key components of the overall Red Sox customer service ecosystem.

Accessible Seating and Services

Fans requiring accessible seating or services should use the dedicated phone line to ensure their needs are met directly by a trained representative. This line is specifically for patrons with disabilities and is an essential resource for planning a visit to Fenway Park.

• Dedicated Accessible Services Line: 617-226-6644

When calling, be prepared to discuss your specific requirements, such as wheelchair access, companion seating, or other accommodations needed within the ballpark. The team is trained to assist with all aspects of accessible ticketing.

Fenway Park Tours

To inquire about the popular Fenway Park Tours, which operate year-round, you should utilize the general information line or check the official Red Sox website for the tour schedule and online booking. While a separate phone number is sometimes listed, the General Information line at 617-226-6000 is the most reliable starting point for tour questions.

The Boston Red Sox Box Office telephone number, 877-REDSOX-9, remains the central hub for all ticket-related needs. By utilizing this number and the specialized contact information provided above, you can confidently navigate the ticketing process and focus on enjoying the excitement of a game at historic Fenway Park. Always consult the official MLB Red Sox website for the absolute latest updates on policy changes and hours, especially during the transition between seasons.