5 Critical Things To Know About Dallas PD Active Calls: Decoding DPD’s Real-Time Data And Response Times

The Dallas Police Department (DPD) Active Calls dashboard is one of the most transparent public safety tools available to citizens, offering a near real-time snapshot of police activity across the city. As of December 17, 2025, this live feed pulls directly from the Computer-Aided Dispatch (CAD) system, providing a fascinating, yet often complex, look at the volume and type of emergencies DPD officers are currently addressing. For the informed Dallas resident, understanding how to decode this data is crucial, especially in light of recent reports highlighting persistent challenges with police response times.

This comprehensive guide breaks down the essential components of the DPD Active Calls data, from the official Priority (P) codes to the actual, current response statistics. We will show you exactly where the data comes from, how often it updates, and what the various incident codes—like '19' or '7XF'—truly signify in a dynamic urban environment like Dallas, Texas.

Understanding the Dallas PD Active Calls Dashboard: Your Real-Time Window

The Dallas Police Department's commitment to public transparency is most evident in its Active Calls for Service data set. This feed is not a static report; it is a dynamic, constantly updated log of ongoing incidents across all DPD divisions.

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The data is officially published through the Dallas Open Data Portal and is linked from the DPD's official website.

• Update Frequency: The data is remarkably current, typically refreshing every two minutes.
• Data Source: The information is pulled directly from the DPD’s Computer-Aided Dispatch (CAD) system.
• Key Data Fields: Each entry in the log provides critical information, including the Incident Number, the Division (e.g., Central, Northeast, South Central, Northwest), the general Block and Location of the incident, the Nature of Call (the incident type), and most importantly, the Priority level.
• Purpose: The dashboard allows citizens to monitor police activity in their neighborhoods and provides a raw, unfiltered view of the daily operational demands placed upon the Dallas Police Department.

Interpreting this data requires familiarity with the DPD’s internal classification system, particularly the priority levels, which directly dictate the urgency of the police response.

The DPD Priority System: What Do the P1, P2, P3, and P4 Codes Mean?

The single most important field on the Active Calls dashboard is the 'Priority' code. The Dallas Police Department utilizes a four-tiered system to categorize the severity and urgency of calls for service, with Priority 1 being the most critical.

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Understanding these codes is essential for grasping the operational goals versus the challenging reality of police response in Dallas.

1. Priority 1 (P1) – Life-Threatening Emergencies

P1 calls represent an immediate threat to life or a crime in progress where the suspect is still on the scene. These are the highest-urgency calls, such as an active shooting (19 - Shooting), a major accident with injuries (7XF - Major Accident Freeway), or a robbery in progress (20 - Robbery).

• Official DPD Goal: 8 minutes.
• Current Reality (2025): Recent reports indicate the average response time for P1 calls is around 10 minutes, suggesting a persistent lag against the official target.

2. Priority 2 (P2) – Serious, Non-Life-Threatening Incidents

P2 calls involve serious crimes that are not immediately life-threatening, or incidents where the suspect has fled but a quick response is still vital for evidence collection or victim safety. Examples include a burglary just occurred (41/11R - Burg Res in Progress), a major accident without life-threatening injuries, or a serious assault (13 - Assault).

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• Official DPD Goal: 12 minutes.
• Current Reality (2025): This is where the DPD's struggles become most pronounced. Response times for P2 calls have been reported to average around 74 minutes, a significant gap that impacts public confidence and safety.

3. Priority 3 (P3) – Non-Emergency Incidents

P3 calls are for non-emergency situations, often related to property crimes, minor disturbances, or requests for civil standby. These calls are handled when P1 and P2 resources are available. Examples include minor property damage, loud music complaints, or a delayed theft report (34 - Theft).

• Current Reality (2025): The average response time for P3 calls has been reported to be over three hours, sometimes exceeding 200 minutes, highlighting the immense strain on police resources.

4. Priority 4 (P4) – Administrative or Delayed Reports

P4 calls are typically administrative in nature, such as filing a cold report, follow-up investigations, or other non-urgent matters that do not require an immediate police presence. These calls are often queued for the longest periods.

Decoding the 'Nature of Call' Codes and Key Incident Types

To truly gain topical authority when reading the Dallas PD Active Calls feed, you must familiarize yourself with the common "Nature of Call" codes, which are often abbreviated signals. These codes represent the specific type of event officers are responding to, providing context beyond the simple priority number. The following are some of the most frequently appearing codes and relevant entity terms:

• 19: Shooting (High-priority violent crime).
• 7XF: Major Accident Freeway (A key indicator of traffic enforcement needs).
• 41/11R: Burglary Residence in Progress (An urgent property crime).
• 20: Robbery (A violent person crime).
• 22: Disturbance (A very common call type, ranging from domestic disputes to public altercations).
• 34: Theft (A frequent property crime, often P3 or P4 if delayed).
• 51: Suicide Attempt/Threat (A mental health crisis response).
• DASV / DASF: Disturbance Active Shooter Vehicle/Foot (Critical tactical codes for worst-case scenarios).
• 48: Missing Person (Often involves a significant resource commitment).
• 7: Accident (A general traffic accident, usually lower priority than 7XF).
• 911 HANGUP: A call where the line was disconnected, requiring a check for welfare.

By monitoring the frequency of these specific codes, citizens can gain a deeper understanding of the prevailing public safety issues in their specific Police Beat Reporting Area or DPD Division.

The Impact of Call Volume and Delayed Response on Dallas Citizens

The Active Calls dashboard serves as a constant, stark reminder of the challenges facing the Dallas Police Department. Despite efforts to boost officer recruitment and celebrate hiring milestones, the call volume often outpaces the available resources.

The extended response times—especially for P2 and P3 calls—mean that non-critical incidents can leave citizens waiting for hours. This disparity between the official response time goals (8 and 12 minutes) and the actual performance (74 and 205+ minutes) is a major focus for the City of Dallas government and local media outlets like WFAA and CBS News.

For Dallas residents, the Active Calls data is more than just a crime map; it is a vital public safety metric. It empowers citizens to make informed decisions about their own safety and to hold their local government accountable for resource allocation. By understanding the Nature of Call and the Priority, you can assess the real-time safety of your Location and better gauge the expected police arrival time for a given incident.

Ultimately, the DPD Active Calls feed provides a valuable, high-level view of the operational tempo of the Dallas Police Department. It is a powerful tool for community awareness, allowing residents to track everything from a minor Disturbance to a major Violent Crime Reduction effort in their Division, all updated every few minutes from the official CAD system.