7 Crucial Times To Call The Savannah Non-Emergency Police Number (and When To Dial 911)

Knowing the correct phone number to call in a moment of crisis is one of the most critical aspects of public safety in Savannah, Georgia. As of December 17, 2025, the official, 24/7 non-emergency police number for the Savannah Police Department (SPD) and Chatham County Police Department dispatch is (912) 652-6500. This single number is your direct line to report incidents that require a police response but do not involve an immediate threat to life or property, ensuring that the 911 system remains clear for true life-or-death emergencies.

This comprehensive guide provides the definitive answer to when you should call the non-emergency line, detailing the exact situations that qualify and offering a full list of other essential local government contacts. Misusing 911 can delay response times for critical events like fires or medical emergencies, making the use of the non-emergency number a vital act of civic responsibility for all residents and visitors in the Savannah area.

The Definitive Guide to Savannah's Non-Emergency Police Number (912-652-6500)

The non-emergency police number, (912) 652-6500, is the central dispatch line for the Savannah Police Department (SPD) and serves as the primary contact for non-urgent law enforcement needs across the city and Chatham County. It is staffed 24 hours a day, seven days a week, making it a reliable resource for community members who need to speak with an officer or report a crime that is no longer in progress.

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While the Savannah Police Department also maintains an administrative line at (912) 651-6675, the (912) 652-6500 number is the one that will dispatch an officer to your location or log an official incident report.

7 Crucial Scenarios for Calling 912-652-6500

If you are ever in doubt, the best rule of thumb is this: if there is no immediate danger, call the non-emergency number. Here are the seven most common situations that require you to dial (912) 652-6500 instead of 911:

1. Reporting a Past Crime: This includes incidents like a vehicle break-in that occurred hours ago, a theft of property where the suspect is long gone, or vandalism discovered after the fact.
2. Noise Complaints: Ongoing issues with loud neighbors, parties, or construction noise that violate city ordinances, especially late at night, should be reported to the non-emergency line.
3. Non-Injury Vehicle Accidents: If you are involved in a minor traffic accident where no one is hurt, and the vehicles are safely moved out of traffic, the non-emergency line is the correct contact to request a police report.
4. Suspicious Activity (Non-Immediate Threat): If you observe a suspicious person or vehicle lingering in your neighborhood but they are not actively committing a crime or posing an immediate threat, call this number.
5. Requesting a Welfare Check: If you are concerned about a friend, neighbor, or family member who you cannot reach, and you believe they may be ill or injured, you can request a welfare check through this line.
6. Reporting Lost or Found Property: For items of value that have been lost or found within the city limits, a non-emergency report can be filed.
7. General Police Inquiries: Any time you need to speak with an officer or department staff member after normal business hours, and it is not an emergency, the 24/7 non-emergency number is your point of contact.

911 vs. 912-652-6500: Knowing the Crucial Difference

Understanding the distinction between an emergency and a non-emergency is vital for the efficient operation of the public safety system in Savannah and Chatham County. Calling 911 unnecessarily ties up emergency dispatchers and resources, which could cost someone else precious minutes in a life-threatening situation.

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When to Call 911 (Emergency):

• Any situation where a crime is actively in progress (e.g., a break-in, a fight).
• Any situation that poses an immediate threat to life, health, or property (e.g., fire, medical emergency, serious injury).
• Vehicle accidents involving serious injury or a complete blockage of a major roadway.
• The sound of gunshots or an active assault.

When to Call 912-652-6500 (Non-Emergency):

• Reporting a crime that happened yesterday or last week.
• A minor issue that requires a police presence but is not time-sensitive.
• A non-injury accident that is safely off the road.
• General questions about police procedures or reports.

In many non-emergency situations, the Savannah Police Department also offers a convenient Online Citizen's Police Reporting System. This system allows you to file reports for certain crimes like theft, lost property, and vandalism from your computer, which can save you time and free up the phone lines for more pressing non-emergency calls. Always check the SPD website to see if your incident qualifies for online reporting before calling.

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Beyond the Badge: Essential Savannah & Chatham County Non-Emergency Contacts

Topical authority dictates that a comprehensive guide on local contacts should include other critical city services that are often confused with the police non-emergency line. For issues that are not criminal but relate to public health, safety, and infrastructure, use the following numbers. These contacts help to manage the daily operations of the city, from stray animals to code violations.

Key Savannah & Chatham County Service Numbers

Below is a list of essential Savannah city services and their official non-emergency contact numbers, which are crucial for resolving common community issues without involving the police dispatch system:

• Savannah 3-1-1 Service Requests: Dial 3-1-1 or (912) 651-6565. This is the main customer service line for the City of Savannah, used for reporting issues like potholes, missed garbage collection, street light outages, and other general city maintenance concerns.
• Chatham County Animal Services: (912) 652-6575. Call this number to report stray dogs, animal welfare concerns, or issues with aggressive wildlife (though a private wildlife removal service may be required for certain animals).
• Savannah Code Compliance Department: (912) 651-6770. Use this line to report violations such as overgrown grass, illegal dumping, dilapidated structures, or other property maintenance issues that violate city codes.
• Savannah Fire Department (Administrative): (912) 651-6756. This is the administrative office number for general questions, fire prevention, or station tours. For an active fire or medical emergency, always dial 911.
• Savannah Police Department (Administrative Headquarters): (912) 651-6675. This is the main office number for non-dispatch-related business, such as contacting a specific bureau or getting information on administrative services.

By utilizing the correct number—whether it’s the (912) 652-6500 non-emergency police line, 911 for a true emergency, or 3-1-1 for city services—you are actively contributing to a more efficient and responsive public safety network. This responsible use of resources ensures that when you or a loved one needs immediate help, a dispatcher and first responder will be available without delay.