5 Critical Reforms: Inside The Kissimmee Police Department's New Era Of Accountability And Community Policing (2025)

The Kissimmee Police Department (KPD) is currently navigating a significant period of transformation, marking a new era focused intently on accountability, transparency, and community-centric policing. Following a high-profile internal scandal that rocked the agency in 2023 and 2024, the department, under its new leadership, has committed to a comprehensive reform agenda throughout 2025. This critical pivot is not just about moving past previous controversies but establishing a robust foundation for public trust through new initiatives, expanded wellness programs, and a dedication to core values that reflect the needs of the Kissimmee and greater Osceola County community. This deep dive explores the key personnel, the necessary reforms, and the new programs defining the KPD's mission today, December 16, 2025, providing the most current and essential information for residents and stakeholders. The focus is on rebuilding the public's confidence and enhancing the quality of life through proactive, ethical law enforcement.

The New Leadership: Chief Charles "Chuck" Broadway Profile

The Kissimmee Police Department's direction is now firmly set by its 35th Chief of Police, Charles "Chuck" Broadway, who was officially appointed on April 1, 2025. His arrival signaled a clear mandate for change and a renewed commitment to ethical standards and community engagement.

• Full Name: Charles "Chuck" Broadway
• Current Title: Chief of Police, Kissimmee Police Department (KPD)
• Appointment Date: April 1, 2025
• Total Law Enforcement Experience: 29 years (as of 2025)
• Previous Role: Chief of Police for the Clermont Police Department (2012–2025)
• Notable Experience: Served as a Special Agent Supervisor with the Florida Department of Law Enforcement (FDLE).
• Mandate: To lead the KPD through a period of recovery, rebuild public trust, and implement a reform-driven strategy.
• Department Address: 8 North Stewart Avenue, Kissimmee, FL 34741
• Non-Emergency Contact: (407) 846-3333

Chief Broadway is recognized as a veteran law enforcement professional, bringing extensive experience in leadership development and a strong focus on officer wellness and community outreach to the Kissimmee area.

The Pivot: Recovering from Internal Investigation and Scandal

The most significant challenge facing the KPD in 2025 has been the fallout and subsequent recovery from a high-profile scandal that began in 2023. This period of turmoil led to multiple internal and external investigations, prompting a necessary overhaul of departmental policies and leadership.

The City of Kissimmee and the KPD have prioritized transparency in addressing the issues. In June 2025, the Police Department released the findings from an independent investigation, which was a crucial step in the process of recovery and accountability. This investigation followed concerns raised by the State Attorney's Office in late 2024.

Chief Broadway has made it clear that a new standard is being enforced. His administration has emphasized that every outcome of an investigation is based on a thorough review of evidence, policy, and the department's new core values. The message is unequivocal: misconduct will be met with decisive action, ensuring that all officers are held to the highest ethical standard.

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Five Key Initiatives Defining KPD's New Era

Under Chief Broadway's leadership, the Kissimmee Police Department has rapidly launched several major initiatives, demonstrating a commitment to proactive change rather than reactive measures. These programs are the pillars of the KPD's new community policing model.

1. Creation of the Civilian Police Oversight Board

One of the most impactful reforms is the establishment of a Civilian Police Oversight Board, which was approved by the City Commission. This board is designed to give Kissimmee residents a stronger, independent voice in reviewing policing practices and internal investigations. This move dramatically enhances transparency and public accountability, addressing one of the core issues raised during the recent scandal.

2. Expanded Mental Health and Wellness Programs

Recognizing the immense stress and mental toll on law enforcement officers, the KPD has significantly expanded its mental health and wellness offerings. This includes a new Chaplaincy Initiative, providing officers and their families with confidential support and resources. This focus on internal well-being is seen as a direct factor in improving officer performance and community interactions.

3. Revamped Citizens Police Academy (CPA)

The Citizens Police Academy is being relaunched in September 2025 with a revamped curriculum. The CPA is a vital community outreach program that educates residents on police operations, policies, and the challenges faced by officers. By fostering a deeper mutual understanding, this program strengthens the relationship between the KPD and the diverse communities it serves in Osceola County.

4. DOJ Grant for Patrol Expansion

In a major win for public safety, the City of Kissimmee was awarded a substantial $750,000 grant from the U.S. Department of Justice (DOJ). This critical funding is specifically earmarked to hire and fund six new police officers. The addition of these officers will expand the department's patrol capabilities, allowing for increased community policing efforts and a stronger presence in high-traffic and residential areas.

5. Implementation of New Technology and Leadership Development

The department is integrating new technology to enhance operational efficiency and effectiveness. Furthermore, a strong emphasis has been placed on leadership development programs for existing personnel. This internal investment ensures that future KPD leaders are equipped with the modern skills necessary to maintain a culture of ethical behavior and effective public service.

Public Safety and Crime Outlook for Kissimmee (2025)

Understanding the local crime landscape is essential for evaluating the effectiveness of the Kissimmee Police Department. The KPD serves a growing population and continually works to deter both property crimes and violent crimes.

Over the five-year period leading up to 2024, Kissimmee recorded a total of 6,757 violent crimes, highlighting the ongoing need for robust law enforcement strategies. For 2025, the total projected cost of crime in the city is estimated to be over $38.7 million. This financial figure underscores the significant economic and social impact of criminal activity on the community.

The department’s new focus on community policing, combined with the addition of six new officers funded by the DOJ grant, aims to directly address these statistics. Initiatives like Business Watch and the Explorer Youth Program continue to be vital components of the overall strategy to reduce the crime rate and promote a safer environment for all residents and visitors to the Kissimmee area. By focusing on preventative measures and increasing police visibility, the KPD is working to shift the public safety narrative for the better.