5 Shocking Truths About Cedar & Ash: Is This Online Retailer A Total Scam In 2025?

The question of "Is Cedar and Ash a legit website?" has been a major point of consumer debate, and as of late 2024 and into 2025, the evidence strongly suggests extreme caution is warranted. This online retailer, which has been reported to sell a variety of products from personal care items to home gadgets like cooling blankets and electromagnetic deicers, has amassed a significant number of negative reports detailing poor quality, non-delivery, and—most alarmingly—unauthorized billing practices. The volume and severity of recent complaints on platforms like the Better Business Bureau (BBB) and Trustpilot paint a clear picture of a business model that many customers describe as fraudulent.

The intent of this deep-dive article is to provide the most current, up-to-date information on the legitimacy of Cedar & Ash, compiling recent customer reviews and official reports. If you are considering purchasing from cedarandash.com, it is crucial to understand the common pitfalls and serious financial risks reported by consumers who have engaged with this company in 2024 and 2025. The facts presented here are based entirely on public customer complaints and third-party business profiles.

The 5 Most Critical Red Flags Reported by Cedar & Ash Customers (2024-2025)

Consumer reports from the past year highlight five major issues that potential buyers must be aware of before placing an order with Cedar & Ash. These points are consistently cited across multiple platforms, indicating systemic problems with the retailer's operations and business ethics.

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1. The Hidden Monthly Subscription Trap and Fraudulent Charges

This is arguably the most severe and frequently reported problem. Numerous customers have reported that after making a one-time purchase, they began to see recurring, unauthorized charges on their bank or credit card statements.

• The Charge: The unauthorized fee is often reported to be around $29.99 per month.
• The Mechanism: Customers claim that the initial purchase terms obligate them to a monthly subscription fee, even though they never knowingly signed up for or received any additional product or service.
• The Outcome: Many consumers only become aware of the issue months later, leading to significant financial losses. This has forced some customers to contact their bank to file fraud alerts and even close their accounts to stop the recurring billing.

The lack of clear disclosure about this "subscription trap" has led to strong accusations of fraudulent billing practices against the company.

2. Severe Product Misrepresentation and Awful Quality

The second major red flag concerns the quality of the merchandise. Cedar & Ash is an online retailer that sells a wide range of goods, but customer reviews consistently describe the products received as cheap, useless, and drastically different from the images shown on the website.

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• "Fake" Website Pictures: Customers state that the images used on the cedarandash.com website are misleading and "fake," creating an impression of high-quality items that simply do not match the delivered goods.
• Specific Examples: A frequently cited example involves the "cooling blanket," where customers report receiving only a "crappy piece of material" that fails to perform as advertised. Other items, such as the electromagnetic deicer gadgets, have also been flagged for poor quality and ineffectiveness.
• The Drop-Shipping Model: The pattern of cheap, generic merchandise and long shipping times suggests that Cedar & Ash may operate on a drop-shipping model, sourcing low-cost goods directly from overseas suppliers and marking up the price significantly.

3. Extremely Poor Customer Service and Refund Difficulties

Attempting to resolve issues with Cedar & Ash has proven to be a major source of frustration for consumers. The customer service experience is often described as non-existent or unhelpful, which is a classic sign of an unreliable online vendor.

• No Full Refunds: Even when customers manage to contact the company about the misrepresented or defective products, they are often denied a full refund.
• Return Hassles: Reports indicate that the return process is deliberately difficult. Some customers have been willing to pay their own shipping costs to return the item to the company's reported address, only to be met with resistance or silence.
• Unresponsive Communication: The company's responsiveness to complaints filed through the Better Business Bureau (BBB) has been inconsistent, and the business itself is not BBB Accredited, which is another major warning sign.

Unmasking the Entities: Cedar & Ash and Its Aliases

Adding another layer of complexity to the legitimacy question is the possibility that the company operates under multiple names. This practice is often used by questionable online businesses to evade negative reviews and continue operating.

• The Alias: At least one customer report from August 2025 explicitly warns that the company may also go by the name "Ash and Timbers."
• The Location: The official business profile lists the company as an Online Retailer operating out of Jacksonville, Florida.

The use of multiple trade names makes it difficult for consumers to track the company's history and for regulatory bodies to consolidate complaints, further complicating the process of seeking a resolution for fraudulent charges or product quality issues. This tactic is a clear signal to exercise extreme caution.

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Final Verdict: Should You Buy From Cedar & Ash in 2025?

Based on the overwhelming and consistent evidence from customer complaints and reviews posted in 2024 and 2025, the final verdict on Cedar & Ash is highly negative. The combination of unauthorized, recurring subscription charges, severe product misrepresentation, and poor customer service aligns with the characteristics of a high-risk or potentially fraudulent online operation.

Recommendation: Given the substantial financial risk posed by the alleged hidden subscription trap and the poor quality of merchandise, potential customers are strongly advised to AVOID purchasing from Cedar & Ash (or Ash and Timbers). Instead, consumers should opt for reputable, BBB-accredited online retailers with well-established track records and transparent billing practices. If you have already been charged a fraudulent fee, contact your bank immediately to dispute the charges and request a fraud alert on your account.