The 5 Critical Facts You Must Know About AT&T Internet (December 2025 Update)

AT&T Internet service has undergone significant changes in late 2025, solidifying its position as a major player in the high-speed fiber market, but not without a notable financial adjustment for customers. As of December 2025, the telecommunications giant is aggressively expanding its ultra-fast Fiber network, aiming to connect millions more homes with symmetrical multi-gig speeds, all while navigating a new price structure that impacts nearly every home internet plan. This deep dive covers the essential, up-to-the-minute details on pricing, expansion, performance, and customer satisfaction to help you evaluate AT&T’s current offerings. The biggest news for existing subscribers is the confirmed $5 monthly price increase for both AT&T Fiber and AT&T Internet service, which took effect starting December 1, 2025. This is a crucial detail for budgeting and plan comparison, especially when evaluating promotional rates against the long-term cost of service. Despite the price adjustment, AT&T continues to leverage its robust infrastructure and focus on fiber-optic technology to deliver a premium internet experience, positioning itself strongly against cable and other fiber providers.

AT&T Fiber Expansion and the 30 Million Home Goal

AT&T’s core strategy in 2025 is centered entirely on fiber-optic expansion, a massive undertaking that is reshaping the broadband landscape. The company is on track to exceed its goal of 30 million fiber passings by the end of 2025, a target it is set to surpass by a significant margin. This aggressive rollout is part of a broader ambition to become the leading provider of fiber connectivity in the United States. The expansion is not just about quantity; it’s about reaching new markets, with states like Kansas being a focus for new fiber connections that offer speeds up to 5-Gigs. [cite: 6 (from step 1)] AT&T recently celebrated a major milestone, announcing that it now serves 10 million Fiber internet customers, a figure nearly 40% higher than its closest fiber competitor, Verizon. [cite: 13 (from step 1)] This growth is driven by the perceived reliability and performance of their pure fiber-optic network, which offers symmetrical upload and download speeds.

A Full Breakdown of AT&T Fiber Plans and the December 2025 Price Hike

Understanding the current pricing structure is essential, especially with the recent $5 increase applied to all home internet plans. AT&T Fiber offers a clear, tiered structure with symmetrical speeds, meaning your upload speed matches your download speed—a major advantage over traditional cable internet.

Current AT&T Fiber Plans (December 2025 Base Pricing):

The following table outlines the key fiber tiers, though promotional pricing and discounts (such as the $25/mo. off 2 Gig and 5 Gig plans) are frequently available.

• Internet 300: Up to 300 Mbps (Symmetrical)
• Internet 500: Up to 500 Mbps (Symmetrical) – Base Price: ~$65.00/mo.
• Internet 1 GIG (1000): Up to 1,000 Mbps (1 Gbps Symmetrical) – Base Price: ~$80.00/mo.
• Internet 2 GIG: Up to 2,000 Mbps (2 Gbps Symmetrical) – Base Price: ~$125.00/mo.
• Internet 5 GIG: Up to 5,000 Mbps (5 Gbps Symmetrical)

All AT&T Fiber plans come with no annual contract, no data caps, and the inclusion of the AT&T Smart WiFi Extenders at no extra cost for certain tiers. This commitment to simplicity and value is a major draw for customers tired of hidden fees and complex billing.

Performance, Reliability, and Customer Satisfaction Scores

When it comes to real-world performance, AT&T Fiber consistently earns high marks, primarily due to the inherent benefits of a fiber-optic connection.

Symmetrical Speeds vs. Cable Competitors

The symmetrical nature of AT&T Fiber is a significant performance advantage over cable providers like Xfinity (Comcast) and Spectrum, whose upload speeds are often 20 to 35 Mbps even on their 1 GIG plans. For heavy users, remote workers, content creators, and those running smart homes, the high upload capacity of AT&T Fiber's 1 GIG, 2 GIG, and 5 GIG plans is crucial for seamless video conferencing, large file transfers, and cloud backups.

Reliability and Outages

AT&T Fiber boasts a reported 99% reliability for its internet connection, which means service is less likely to be disrupted by outages or slowdowns compared to many other providers. This consistency, even during peak usage times, is a key selling point for the service.

Customer Service and Value

Recent reports from 2025 show a strong positive trend in customer perception:

• J.D. Power 2025: AT&T is ranked #1 in Customer Satisfaction for Medium Business and Large Enterprise Internet service.
• ACSI Score: The company maintains a high score in the American Customer Satisfaction Index (ACSI) for its internet service. [cite: 3 (from step 2)]
• Perceived Value: AT&T Fiber Internet is frequently rated #1 in perceived value, highlighting that customers feel they are getting excellent performance for the price.

Reviews highlight the excellent fiber performance and strong bundling value when combining internet with their wireless plans, where customers can get a 20% discount.

The Rise of AT&T Internet Air and Future Connectivity

While Fiber is the gold standard, AT&T is also expanding its portfolio with new technology to reach homes outside the fiber footprint.

AT&T Internet Air

For areas where fiber-optic cable installation is not yet feasible, AT&T offers AT&T Internet Air, a fixed wireless internet service. This service leverages the company's extensive 5G and 4G LTE wireless network to deliver home internet access. While speeds are generally lower than Fiber, it provides a crucial high-speed option for customers in less-dense suburban or rural areas.

AI-Powered Service

Looking ahead, AT&T is also focusing on innovation, announcing the launch of the first AI-Powered Personalized service. [cite: 10 (from step 1)] This technology aims to optimize the home network experience, providing better support and personalized connectivity solutions based on a household's unique usage patterns.

Conclusion: Is AT&T Internet Right for You in 2025?

The current landscape for AT&T Internet in December 2025 is defined by a massive, successful push into AT&T Fiber, a slight price increase, and a consistent reputation for high customer satisfaction and network reliability. For customers within the fiber footprint, the symmetrical speeds (especially the 2 GIG and 5 GIG options) and the promise of no data caps or annual contracts make it a compelling choice over cable alternatives. The company's commitment to exceeding 30 million fiber passings means more areas will gain access to this superior technology soon. While the $5 price hike is a drawback, the overall value proposition, driven by performance and reliability, remains strong, especially when compared to the variable speeds and data limits of competitors.