The Ultimate Guide To UCF Ticket Center: 3 Essential Offices You Need To Know In 2025/2026

The "UCF Ticket Center" is not a single location but a collective term for three distinct, vital offices, each serving a different purpose for the University of Central Florida community and its fans. As of today, December 10, 2025, understanding the specific function, location, and hours of the UCF Athletics Ticket Office, the Addition Financial Arena Box Office, and the SGA Ticket Center is crucial for securing tickets to everything from a major UCF Knights football game to a discounted pass for a local theme park. This comprehensive guide breaks down the latest information on all three centers, ensuring you have the most up-to-date details for the 2025/2026 academic and athletic season. The complexity of the ticketing system at the University of Central Florida stems from the sheer volume and variety of events hosted on campus, spanning major Big 12 Conference athletics, world-class concerts, and student-focused entertainment. Whether you're a devoted UCF Knights supporter looking for 2026 Season Ticket Renewals or a student seeking an affordable weekend getaway, knowing which door to walk through—or which website to visit—will save you significant time and frustration.

The UCF Athletics Ticket & Service Office: Your Home for Knights Sports

The UCF Athletics Ticket Office, often referred to as the UCF Ticket & Service Office, is the definitive hub for all tickets related to UCF Knights athletic events. This includes tickets for UCF Football, Men's and Women's Basketball, Baseball, Softball, Volleyball, and all other NCAA sports.

Location and Current Hours of Operation (2025/2026)

The primary physical location for the UCF Athletics Ticket Office is not at the main arena but within the Roth Athletics Center. * Physical Location: FBC Mortgage Stadium, inside the Roth Tower, near Gate 1. This central location makes it convenient for fans visiting the core of the athletics village. * Mailing Address: 4192 North Orion Blvd., Orlando, FL 32816. * Normal Business Hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. * Gameday Hours: On event days, the office hours are typically extended, and specific windows will open at the respective venue (e.g., FBC Mortgage Stadium for football) to handle last-minute sales and will-call.

Key Services and Ticket Types

The Athletics Ticket Office manages the most crucial ticketing programs for the university's massive fan base, especially following the move to the Big 12 Conference. * Season Tickets: This office handles all new purchases and renewals for UCF Football Season Tickets and other major sports. Information regarding 2026 Season Ticket Information and renewals is managed here, often involving account credit applications. * Single-Game Tickets: Individual tickets for games across the entire sports calendar are sold through this center. * Student Tickets: While UCF Students often receive free admission to regular-season home games, any special student ticketing programs, such as student guest tickets or bowl game packages, are typically coordinated through this office. * Group Tickets: Special pricing and seating blocks for large groups are handled by the service team. * Customer Service: For any ticket inquiries, fans are encouraged to call the main line at 407-823-1000 or email tickets@athletics.ucf.edu.

Addition Financial Arena Box Office: Concerts, Shows, and Basketball

The Addition Financial Arena is the premier indoor venue on the UCF campus, hosting a wide array of events, including major concerts, family shows, commencement ceremonies, and the majority of UCF Men's and Women's Basketball home games. The Arena Box Office operates separately from the Athletics office for non-athletic events and has distinct hours.

Location and Hours for Non-Athletic Events

The Box Office is located directly at the Arena, a key landmark in the heart of the main campus. * Location: Addition Financial Arena (formerly CFE Arena). * Normal Box Office Hours: Monday through Friday, 10:00 a.m. to 2:00 p.m. * Weekday Event Days: On days with a scheduled weekday event, the box office remains open continuously from 10:00 a.m. until the event begins. * Weekend Event Days: For Saturday or Sunday events, the box office windows will open four (4) hours prior to the start time of the event. * Contact: For ticket inquiries specific to arena events, you can call 407-823-6006.

Ticketing Experience at the Arena

The Addition Financial Arena utilizes platforms like Ticketmaster for primary sales, and the box office is the physical location for purchasing tickets in person and resolving issues. * Event Variety: Beyond UCF Knights Basketball games, the arena is a major stop for touring acts. Fans can check the All Events page for a full schedule of upcoming shows. * Seating Charts: Interactive seating charts provide a clear view of available seats, which is especially useful for high-demand concerts and shows. * Partnerships: The arena is managed by OVG360, which influences the ticketing and event management protocols.

The SGA Ticket Center: Discounted Fun for the UCF Community

The third critical component of the UCF Ticket Center ecosystem is the Student Government Association (SGA) Ticket Center. This office is entirely focused on providing affordable access to local entertainment and attractions for the UCF community.

Who Can Use the SGA Ticket Center?

The services of the SGA Ticket Center are specifically tailored to benefit those affiliated with the university. * Eligibility: The center offers discount tickets to current UCF students, as well as staff, and faculty. * Exclusions: It is important to note that certain ticket offers may not be available for sale to alumni or to all faculty and staff, depending on the specific vendor agreements.

Discounted Tickets and Attractions

This center is an invaluable resource for anyone looking to explore the greater Orlando area without the typical high cost. * Theme Park Tickets: The primary service is providing specially-priced tickets to various local theme parks and attractions, a major benefit for the student body. * Local Attractions: Discounts often extend to movie theaters, museums, and other regional entertainment venues. * Location: The SGA Ticket Center is conveniently located within the UCF Student Union.

Important Note on Current SGA Hours

While the general location is the Student Union, the operational hours for the SGA Ticket Center can fluctuate, especially during academic breaks, summer, or due to staffing changes. As of the latest online listings, the center may show as "Closed" for the current day, which necessitates a call or a check of the official UCF Student Union website for the most accurate, real-time schedule before planning a visit. Always verify their current schedule before visiting to purchase your discounted passes.

Final Tips for Navigating the UCF Ticket Landscape

To ensure a smooth ticketing experience for the 2025/2026 season, always remember the following: 1. Athletics vs. Non-Athletics: If it's a UCF Knights game (except some away games), contact the Athletics Ticket Office at the Roth Athletics Center. If it's a concert, comedy show, or other large-scale event, contact the Addition Financial Arena Box Office. 2. Discount Tickets: If you are a student, staff, or faculty member looking for discounted theme park passes, the SGA Ticket Center in the Student Union is your destination, but check their current hours first. 3. Digital First: Most ticket sales are now handled digitally through official vendor sites like Ticketmaster, Vivid Seats, Expedia, or StubHub, especially for single-game and resale tickets. Use the physical box offices primarily for in-person purchases, will-call, or resolving specific account issues.